Practice Management

Julia Bailey
Susan Shield (f)
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Our receptionists are fully trained and do a very difficult job well. Please remember that if you seem to be kept waiting or seem to be asked one or two irritating questions, they are carrying out our policy which is aimed at making the practice run smoothly.

They have to judge the urgency of your request so try to give them the necessary information. They have been trained to elicit this and are not just being nosey!

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