Practice Management

Julia Bailey
Lena Sperber (f)
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


The Reception Team provides essential support to the patients, GPs, nursing and management teams at the Lache Health Centre. The Receptionist Team is trained to deal with patient enquiries in a sympathetic and confidential manner. The team covers the traditional primary care tasks across reception, prescribing, secretarial, data management and administration support duties but also modern, vibrant and forward thinking tasks such as social prescribing. The aim of the reception Team is to provide an effective, friendly and interactive service to our practice patients and professional healthcare associates.

Team Leaders:
Helen and Rose 

Reception Team:
Gill, Wendy, Michelle, Jacky, Leanne, Jacqui, Danielle, Catherine and Olga

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